Customer's review of Cbeyond Communications

Cbeyond Communications

Preferred Members
Elizabeth Shutters
4.8 star rating 2325 miles
Barberas Autoland
24 miles
JB Merchant Capital
4.8 star rating 24 miles
Furniture Bank Factory Outlet
5.0 star rating 117 miles
         
Customer Reviews & Ratings
Complaint Posted 9/26/2007
. 1
. 0
Review 9/26/2007
Been with CBeyond since 12/2006. Nothing is as promised. I signed up 60 days before my move. They called 1 day before to tell me things weren't set up properly. My bill is on average 40% higher than promised. Got Beyond Office told me cell phone would be free on it, it wasn't. Caller ID is included, then only then number, not the name. I was using 1300 minutes per month with MCI, all of the sudden CBeyond says I use 3000+ minutes a month of long distance. I have called and called, written complaint letters and sent them to corporate. They call me and talk to me but nobody does anything to resolve the issues. Today I have to take another day off work to switch back to ATT at home, I need to be here from 8 AM to 5 PM to wait for a technician. Then I need to to the same at work in the next couple of weeks. A total waste of time and money.
 
 
 
Was this review helpful? (11)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Phone   (678) 370-2235 Address   879 West 190th Street Suite 1200
Los Angeles, CA 90248
Website   http://www.cbeyond.net Email   regulatory.complaints@cbeyond.net
Contact   Jayna Bell Other  
 
 
 
© Copyright 2025 TrustLink All Rights Reserved.